top of page

Braving Through Remote Work

ginger-cat-759.png

“A diary study is a research method used to collect qualitative data about user behaviors, activities, and experiences over time. In a diary study, data is self-reported by participants longitudinally — that is, over an extended period of time that can range from a few days to even a month or longer. During the defined reporting period, study participants are asked to keep a diary and log specific information about activities being studied.”
NNgroup

Design Process

  • Empathise

  • Define

  • Ideate

  • Prototype & Reiterate

  • Test

Main Purpose

  • To gain contextual understanding of user behaviors and experiences over time.

  • To collect longitudinal and qualitative data.

  • To understand how users feel, think and act.

Conduct when

  • You are trying to understand the thought process and actions taken to come to a decision

  • Direct observation might affect participant's behaviour

  • You want to know more about the motive and intention behind the user's decision

  • You want to gain insights user's usage scenarios.

General Steps

  1. Prepare and refine study's flow and research questions

  2. Determine duration of study to keep participants engaged

  3. Select a medium (Eg: Whatsapp, Wechat, etc.)

  4. Recruit participants and set expectations

  5. Post-study interview and data analysis

Tools to Conduct

  • Google Sheets

  • Google Forms

  • Messenging apps such as Whatsapp, Telegram or even SMS.​​

    • Pros of using messenging apps:​

      • Sense of familiarity​

      • Low/no budget costs incurred

      • Script can be prepared beforehand

      • Date and time of response can be accessed easily

bottom of page